Seçmen Hizmetleri-Kamu CX

Daha hızlı uyum sağlayacak yeni dijital hizmetler sunun ve uçtan uca misyon performansınızı iyileştirin. Oracle, kamu sektöründe çalışan onlarca yıllık deneyimden yola çıkarak oluşturulmuş güvenli bir bulut platformu ve ürün haline getirilmiş uygulama yazılımları kullanarak her düzeyde devletlerin verimliliği artırmasına, verileri zekaya dönüştürmesine ve geniş ölçekte çığır açan müşteri deneyimleri sunmasına yardımcı olur.

Oracle'ın hükümetlerin acil yardım sunmasına nasıl yardımcı olduğunu görün.

Dünyanın dört bir yanındaki hükümetlerin seçmen hizmetlerini nasıl geliştirdiklerini görün

Albuquerque Şehri, Oracle CX ile sakinlerine birinci sınıf dijital deneyimler sunuyor
Los Angeles Şehri, Civic Assist'i kullanarak ihtiyacı olan ailelere hızlı bir rahatlama sağlıyor
New York Eyaleti, eyalet çapında COVID-19 bilgilerini paylaşmak için hızlı yanıt veren iletişim merkezi kuruyor

Deliver consistent, equitable government service every time

Digitize government services to empower residents

Modernize citizen engagements by deploying digital self-service tools that include intelligent advice wizards, citizen portals, chatbots, and more.

Explore digital government service

Improve social outcomes with predictive and proactive case management

Empower social workers to deliver the best outcomes. Use an advanced, multiorganizational case management platform that improves access to care and enables complete service delivery, from interactive, tailored advice to sophisticated eligibility checks to detailed case assessments and case planning by case workers.

Explore child welfare solutions

Target communications and outreach to maximize access and equity

Raise awareness of government services and programs through proactive outreach on each citizen’s channel of choice. Personalize communications at scale to keep constituents informed, educated, and engaged.

Explore proactive government outreach

Accelerate government benefits delivery end-to-end

Get aid into the right hands efficiently and securely, with minimal delays and enhanced fraud prevention. Connect the entire application process for government assistance programs, from advice and eligibility to payment, in an intuitive front end that promotes inclusion.

Explore end-to-end government benefits delivery

Streamline permitting and licensing to keep your community growing

Keep projects moving and your business community thriving, safely and effectively. Guide members of the public through your permitting and licensing processes using online systems that accelerate approvals and eliminate bottlenecks.

Explore streamlined permitting and licensing

"Oracle Service, yardımımıza veya rehberliğimize ihtiyaç duyan kişilere çok daha hızlı ulaşmamıza yardımcı olacak."

Ali Mehmet

Uygulamalar Başkanı, Turning Point

Find resources and more

Cloud readiness

Get up to speed on the latest Oracle CX product releases, specifically focused on government and public sector. Review the latest features, including capability overviews, business benefits, setup considerations, and usage tips.

See what’s new

Documentation library

Oracle offers a wide range of documentation, videos, and tutorials that will help you learn more about Oracle CX, ERP, and other cloud applications. You'll find all of these resources and more in the Oracle Help Center.

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Cloud Customer Connect

Cloud Customer Connect is Oracle's premier online cloud community. Specifically designed for peer collaboration, best practice sharing, and to provide needed tools for members so they can keep pace with product strategy. In addition, members can provide feedback directly to Oracle development.

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