Oracle AI Agents for Fusion Applications

Functional area	Use case	Business benefit
Enterprise Resource Planning (ERP)
Finance	Payables Agent	Helps AP automate multichannel invoice processing. The agent can ingest invoices from email, portals, EDI/e-invoicing, and PDFs; extract/normalize data; match to POs/receipts; create distributions/accounting; apply tax/policy/fraud checks; and route for approval/payment—boosting straight through processing, reducing manual effort and errors, and strengthening compliance.
Finance	Ledger Agent	Helps accountants shift from report chasing to continuous insight and action. The agent can set natural language monitoring prompts, deliver context-aware inquiry and explanations with supporting details, and autocreate adjustment journals—accelerating issue resolution, reducing handoffs, and improving accuracy and continuous financial visibility.
Finance	Planning Agent	Helps FP&A move to continuous, connected planning. The agent can provide real-time trend and variance analysis via natural language interactions, run event-driven predictions on Fusion financial/operational data, and guide “what if” simulations—shortening cycles, improving forecast accuracy, and enabling better cross functional decisions.
Finance	Payments Agent	Helps finance optimize cash outflows and expand payment choices. The agent can evaluate and manage early pay, virtual cards, and financing options; enable bank system interactions for faster supplier onboarding and execution; and monitor acknowledgements/exceptions—speeding payment outcomes, increasing program adoption, and boosting working capital.
Finance	Expense Policy Agent	Address policy questions from employees with contextual answers, helping employees understand corporate policies before incurring business expenses and the requirements for expense submission.
Finance	Profitability and Cost Management (PCM) Agent**	Provide a conversational interface to help users build, modify, calculate, and analyze profitability and costs models.
Finance	Receipt Capture and Matching Using Document IO for Touchless Expenses	Increased accuracy and automated matching of credit card charges during expense creation, thereby minimizing user inputs.
Risk management	Access Request Assistant	Helps users quickly create access requests to ERP roles and appropriate data without having to remember specific names. Initiates the Advanced Access Request workflow to perform deep separation-of-duties analysis after request submission.
Human Capital Management (HCM)
Functional area	Use case	Business benefit
Recruiting	Career Coach	Recommend best-fit roles to candidates and support them with real-time Q&A, interview preparation, and career summary generation.
Recruiting	Compensation Guidelines Analyst	Helps provide insights and guidance on market trends and company policies around compensation for new hires and current employees.
Recruiting	Employee Hiring Advisor	Helps provide hiring managers with insights and recommendations to streamline the recruitment process and assist in identifying the best candidates for open positions.
Recruiting	Interview Management Assistant	Automate interview scheduling, manage calendar invites, resolve conflicts, and send reminders to candidates and interviewers.
Recruiting	Job Applicant Screening Advisor	Assist recruiters by providing real-time, context-specific responses to questions about individual job applicants.
Recruiting	Job Offer Analyst	Provides support and answers offer and compensation policy questions while creating job offers.
Recruiting	Job Requisition Analyst	Provide hiring managers with support and answers to general and field-specific questions when creating job requisitions.
Skills growth and career development	Career Planning Guide	Helps guide employees in setting career goals and developing a roadmap to achieve them, offering advice on skill development and career progression.
Skills growth and career development	Internal Mobility: Job Discovery Advisor	Match employees to open roles based on experience and interests, and provide insights on qualification and fit.
Skills growth and career development	Internal Mobility: Job Fit Advisor	Assess employees’ job fit for new opportunities, provide real-time policy guidance, and recommend skill-building resources.
Skills growth and career development	Job Seeker Analyst	Assists job seekers in preparing for and finding employment, offering resume tips, interview coaching, and job search strategies.
Skills growth and career development	Learning and Training Advisor	Helps recommend training and development opportunities to employees, supporting continuous learning and skill enhancement.
Skills growth and career development	Learning Tutor	Respond to employee questions about online training materials.
Talent management	Performance and Goals Assistant	Helps employees in setting and achieving performance goals, providing feedback and development plans to enhance job performance.
Talent management	Succession Planning Advisor	Help identify succession needs, assess pipeline health, and automate succession plan creation, updates, and risk simulation.
Talent management	Talent Advisor	Guide managers through talent reviews with tools and insights to align workforce potential with business goals.
Talent management	Talent Review Assistant	Aids in the talent review process, offering tools to assist managers in gathering and summarizing performance reviews.
Talent management	Team Goals Assistant	Support managers in setting, tracking, and aligning team goals with automated nudges, summaries, and policy info.
Talent management	Team Sync Advisor	Collect weekly team updates and provide managers with actionable meeting digests and follow-up questions.
HR and workforce management	Benefits Certification Assistant	Automate benefits verification by managing third-party confirmations and certification status updates for benefits managers.
HR and workforce management	Benefits Plan Advisor	Help employees understand and maximize their benefits packages, and offer personalized insights on medical, dental, and vision coverage based on individual needs.
HR and workforce management	Benefits Policy Advisor	Surface and interpret company-specific benefits documents to give clear guidance on eligibility and compliance.
HR and workforce management	Collective Agreements Analyst	Assists employees in understanding collective bargaining agreements and implications for employment terms.
HR and workforce management	Compensation Advisor	Deliver data-driven insights to employees on their compensation, including salary, stock options, and additional payments.
HR and workforce management	Compensation statement Analyst	Enables employees to ask potentially clarifying questions about their total compensation statement.
HR and workforce management	Court Order Assistant	Manage court-ordered payroll deductions to streamline compliance and reduce administrative burden.
HR and workforce management	Employee Contracts Analyst	Helps provide clarity and insights on employment contracts, helping enable employees to understand terms and conditions.
HR and workforce management	Employment Information Advisor	Retrieve current employment-related data and provide secure, role-based access and direct links to relevant employment pages.
HR and workforce management	Employment Lifecycle Policy Analyst	Equip managers with step-by-step guidance on company policies for hiring, onboarding, development, and offboarding.
HR and workforce management	Leave and Absence Analyst	Helps employees navigate leave and absence policies, assisting with requests for time off and helping them understand their rights and benefits.
HR and workforce management	Leave and Absence Policy Advisor	Navigate and explain leave and absence policies so employees can request time off and understand their rights.
HR and workforce management	Org Chart Analyst	Helps employees understand organizational structures, reporting lines, and department functions.
HR and workforce management	Pay Policy Advisor	Retrieve and analyze pay policy documents to offer concise guidance on salary rules and best practices.
HR and workforce management	Payroll Run Analyst	Explain potential payroll anomalies by highlighting key influencing factors and supporting root cause analysis for payroll administrators.
HR and workforce management	Payslip Analyst	Clarify payslip details to help employees understand their salary breakdown and deductions.
HR and workforce management	Personal Information Advisor	Helps manage and update employees' personal and employment information. Helps provide suggestions on employee lifecycle events such as promotions, transfers, and relocations to help enable improved accuracy and improved adherence to company policies.
HR and workforce management	Positions Assistant	Guide managers and HR in making data-driven decisions for position management, including backfills and new roles.
HR and workforce management	Promotion Advisor	Guide managers and HR teams in identifying, assessing, and recommending employees for promotion based on set parameters.
HR and workforce management	Resignation Assistant	Support employees through the resignation process, providing guidance, responses to key questions, and access to offboarding actions.
HR and workforce management	Shift Scheduling Assistant	Assists in the creation and management of employee shift schedules, helping enable more optimal coverage and accommodate individual preferences.
HR and workforce management	Time Entry Assistant	Automate time entry for teams by processing uploaded signed timesheets and generating timecard summaries.
HR and workforce management	Timecard Assistant	Helps facilitate the accurate and timely submission of timecards, supporting proper tracking of hours worked. Assists in providing explanations of how pay is calculated based on hours worked.
HR and workforce management	Transaction Administration Assistant	Help administrators manage, troubleshoot, and resolve in-flight transactions with actionable insights and AI-driven workflow support.
Employee experience and onboarding	Employee Concierge	Coordinate and triage employee inquiries, helping ensure each is routed to the right agent for resolution.
Employee experience and onboarding	Manager Concierge	Route manager inquiries about team management, such as compensation, absences, and talent, to the correct agent for support.
Employee experience and onboarding	Onboarding Assistant	Support new employees through their initial days, offering information on company policies, culture, and key resources.
Employee experience and onboarding	Perks and Awards Analyst	Helps inform employees about available perks and awards, helping them make the most of company-provided benefits and recognition programs. Helps to provide line managers with information on company policies around recognitions and awards.
Employee experience and onboarding	Retirement and Pensions Analyst	Helps offer information on retirement planning, including 401(k) and pension options, supporting employees as they prepare for their post-work years.
Employee experience and onboarding	Tax Withholding Guide	Supports employees with guidance through W-4 elections to help enable the withholding of the correct amount of tax, prevent surprises at tax time, and manage cash flow throughout the year.
Supply Chain Management (SCM) & Manufacturing
Functional area	Use case	Business benefit
Cost management	Costing period close assistant	Help expedite period end close by providing conversational answers based on relevant information from documents and procedure manuals.
Cost management	Costing setup assistant	Help make informed decisions on setup options by providing applicable guidance as users work through different sections.
Inventory management	Item Shortages Analysis Advisor	Identify inventory stockouts and shortages in an organization.
Inventory management	Material Expiration Analysis	Identify lots nearing expiration, analyze demand/usage across organizations, and recommend actions.
Inventory management	Outbound Compliance Advisor	Assess entire shipment for outbound compliance, checking item and regulation documents, and summarizing key handling requirements.
Inventory management	ASN Creation Assistant	Creates an advanced shipment notification (ASN).
Inventory management	Fulfillment Processing Assistant	Execute the picking, packing, and shipping fulfillment steps.
Manufacturing and maintenance	Maintenance Work Order Builder	Create new work orders or update existing ones including adding operations, issuing materials, and capturing resources.
Manufacturing and maintenance	Post-maintenance Work Reporting	Automatically creates a work order based on maintenance technician input to record parts issued, labor, and operations after the work is done.
Manufacturing and maintenance	Disposition Assistant for Rejects	Assess rejections found during production execution and automate the rework process based on operating procedures.
Manufacturing and maintenance	Create work instructions	Simplify and expedite authoring process during work definition creation by summarizing the steps for a specific operation based on the source attachments, which is often in non-editable format.
Manufacturing and maintenance	Maintenance Advisor	Bring consistency to repair and maintenance processes by providing answers from multiple sources in a single conversational interaction.
Manufacturing and maintenance	Operational Procedure Advisor	Can help improve manufacturing processes via better access to information on operating procedures.
Procurement	Purchase Requisition Status Advisor	Identify requisitions that require action.
Procurement	Quote to Purchase Requisition Assistant	Intake supplier quotes (via email or chat) and create requisitions automatically.
Procurement	Procurement Policy Advisor	Enables accelerated creation of PO requisitions and helps address compliance through real-time Q&A on procurement policies using natural language processing.
Product lifecycle management	Product regulatory and compliance advisor	Retrieve critical regulatory and compliance policy information.
Product lifecycle management	Master Data Governance Standards Advisor	Auto-check governance policies to support accuracy when authoring or enriching product data.
Product lifecycle management	Workflow Policy Advisor	Utilize company-specific standard operating procedure and process documents.
Product lifecycle management	Manufacturer onboarding and risk assessment advisor	Assess manufacturers as part of the onboarding process whether they meet the risk profile and their parts meet the company’s quality standards.
Product lifecycle management	Product 360 Advisor	Consolidates inventory, transactional, and master product data into a single view.
Product lifecycle management	Product Comparison Advisor	Automates side-by-side comparison of products and components.
Product lifecycle management	Component Replacement Assistant	Identify, propose, and execute bulk component changes, supported by impact analysis, compliance checks, and end-to-end workflow automation.
Order management and logistics	Pricing Promotion Advisor	Suggest ways to qualify for additional pricing promotions by increasing order quantity, order value, or adding specific items.
Order management and logistics	Return Order Assistant	Workflow to check if the order can be returned and provide return options. Automatically create, submit, and send an email acknowledgement once an option is selected.
Order management and logistics	Sales Order Assistant	Create an order based on natural language inputs from order entry specialists and customers.
Order management and logistics	Data Access Advisor for Sales Orders	Provides visibility into Order Management application data access rules and policies for both administrators and end users.
Order management and logistics	Order Exception Assistant	Monitor and correct order processing exceptions caused by slow running extensions.
Order management and logistics	Purchase Order to Sales Order Converter	Automate translation of order documents, such as a PDF, into an order format to import into Order Management and validate exception correction.
Order management and logistics	Material Handling Advisor	Receiving agents get comprehensive instructions for goods received into inventory to comply with best practices and establish proper routing protocols throughout the handling process.
Order management and logistics	Outbound Compliance Advisor	Help verifying outbound shipments address regulatory requirements such as packaging and hazardous material placard placement.
Order management and logistics	Goods Delivery Advisor	Help ensuring goods are directed properly by providing detailed delivery instructions and location-specific requirements such as areas to avoid and time restrictions.
Quality management	Quality Inspection Advisor	Can be leveraged to help simplify compliance checks for sampling standards and inspection processes.
Supplier management	Manufacturer Onboarding Advisor	Helps reduce manual validation and interpretation of manufacturer risk and improve accuracy of new supplier information when onboarding.
Supply chain orchestration	Supply Disruptions Mitigator	Surface real-time supply risks, assess criticality, and suggest alternative supplies, resources, or routing strategies.
Supply chain planning	Analyze Planning Data Quality Issues	Insight into data quality issues, such as missing sourcing rules and similar issues, that affect plan quality.
Supply chain planning	Planning Advisor for Exception and Notes	Analyze and summarize exceptions and notes in a plan.
Supply chain planning	Supply Chain Planning process advisor	Answer planners’ questions, such as their scope of responsibility and how to perform daily planning tasks, including escalation processes based on enterprise policies and procedures.
Supply chain planning	Supply Chain Collaboration Advisor	Answers enterprise-specific process questions regarding submission deadlines, overcommit, and under commit procedures and understands the impact of failures to commit.
Sustainability	Sustainability Policy Advisor	Can be applied to quickly reference company sustainability policies, goals, and strategies using natural language processing.
B2B messaging	B2B Message Processor	Retrieve and analyze the details of purchase orders and other B2B messages.
B2B messaging	B2B Messaging Reviewer	Automates and streamlines B2B message handling across partner integrations.
B2B messaging	B2B Message Converter	Retrieves message setup details and converts a B2B message into a standard format for exchange.
Sales
Functional area	Use case	Business benefit
Account intelligence and engagement	Account Advisor	Provide account insights by summarizing account data, key contacts, subscriptions data, invoices, and any account research report or financial disclosure documents attached to the account.
Account intelligence and engagement	Account engagement guide	Automates account research, surfacing key insights to help sales teams identify opportunities, engage stakeholders, and drive revenue growth.
Sales guidance and forecasting	Incentive Payee Advisor	Provides sellers with real-time answers on incentive compensation plans and policy changes.
Sales guidance and forecasting	Incentive compensation plan advisor	Simplifies complex pay structures, helping sales reps understand earnings potential and stay motivated while aligning with business goals.
Sales guidance and forecasting	Opportunity-to-quote guide	Speeds up quoting with AI-driven insights, automated document generation, and real-time account overviews, keeping deals moving seamlessly.
Sales productivity and automation	Express Reports agent	Enable users to get complete, ready-to-use reports that combine both visuals and tables with simple prompts, such as “Show me closed opportunities by stage for Q2.”
Sales productivity and automation	Lead Advisor agent	Highlights missed interactions, summarizes lead behavior, and recommends next-best actions through a conversational interface, enabling sellers to act quickly and confidently.
Service
Functional area	Use case	Business benefit
Knowledge management	Knowledge authoring assistant	Automates knowledge creation by using AI to help generate high-quality, consistent articles from service data, boosting productivity and ensuring timely, accurate information delivery.
Knowledge management	Knowledge search assistant	Helps service teams respond with accuracy and efficiency by generating contextually relevant answers, with citations, from knowledge base content.
Service request and case management	Notification agent	Send an email or a bell notification whenever a service request (SR) requires the owner’s attention, providing a convenient way to notify end users.
Service request and case management	Work Order agent	Automatically draft work orders with prefilled attributes based on similar service requests, present the draft work orders to customer support representatives for review, and track the status of work orders throughout the lifecycle.
Service request and case management	Self-service chat agent	Can be assigned to resolve common inquiries like troubleshooting, order tracking, and returns without human intervention.
Service request and case management	Service request resolution agent	Accelerates issue resolution by providing AI-driven recommendations and relevant knowledge articles, reducing agent workload and enhancing customer satisfaction.
Marketing
Functional area	Use case	Business benefit
Campaign optimization	Campaign optimization agent	Uses AI to help determine the next best action, optimize timing and messaging, and deliver personalized recommendations to help maximize campaign engagement and impact.
Campaign optimization	Campaign planning agent	Leverages AI-driven propensity models and look-alike modeling to help predict customer behavior, optimize targeting, and maximize marketing ROI through personalized campaigns.
Content creation and optimization	Campaign content creation assistant	Uses generative AI to help craft engaging, on-brand content across channels, helping marketers scale personalized campaigns and accelerate time-to-market.

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