Oracle Run and Operate Services
Oracle run and operate services, a key component of Oracle Customer Success Services (CSS), help organizations run their IT environments with greater efficiency and agility. By applying hands-on expertise across infrastructure, databases, and applications, CSS helps customers operate and optimize their environments and support ongoing innovation.
Through expert guidance and practical support, CSS can help customers adopt AI-powered capabilities across Oracle solutions to help accelerate insights, automate processes, and support better business outcomes.
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Lamar Advertising Uses AI in Oracle Fusion Cloud ERP to Aid Efficiency
Lamar Advertising uses AI in Oracle Fusion Cloud ERP to automate and streamline finance operations. With AI-based invoice recognition, 40% of invoices are now automatically scanned, processed, and paid, reducing manual data entry and enabling staff to focus on analysis and decision-making. Centralized data and robust reporting further help teams act quickly and operate more efficiently.
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Targeted services
If you’re managing day-to-day IT operations but need focused expertise in select areas, CSS offers targeted engagements—such as technical guidance, roadmap planning support, and prioritized assistance during incidents.
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Jointly managed services
As your business grows, you may need additional support to address resource or skills gaps. With access to designated Technical Account Managers (TAMs), advanced monitoring capabilities, and regular business reviews, CSS works alongside your team to help manage challenges and advance your goals.
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Fully managed services
Many organizations find that, while running applications, databases, and cloud infrastructure is essential, their teams need to prioritize new projects and strategic initiatives. CSS can help manage your environment so your teams can focus on innovation and higher‑value work.
“With Oracle’s AI capabilities and Oracle Customer Success Services’ expertise, we enhanced our project operations and achieved significant improvements in reporting performance. Our collaboration with Customer Success Services is accelerating our innovation journey.”
Explore Run and Operate Services
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Run and Operate Services for Oracle Cloud Infrastructure
Leveraging the Oracle AI Data Platform and Oracle Database 23ai on Oracle Cloud Infrastructure (OCI), CSS helps operationalize and manage workloads across your Oracle environment. With access to around-the-clock expertise and established processes, CSS supports bringing AI to your data so your team can focus on business priorities.
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Run and Operate Services for Oracle Cloud Applications
CSS and the Oracle AI Data Platform help you get more value from AI-powered Oracle applications through tailored guidance and hands-on application expertise. CSS can help maintain business continuity for critical processes by optimizing integrations and extensions and help you use embedded AI features and support agent adoption to improve operational efficiency.
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Oracle Managed Security Services
Oracle managed security services help organizations protect data across Oracle Cloud Infrastructure (OCI) and on-premises and support internal security and regulatory requirements. Comprehensive services include security design, implementation, ongoing management, monitoring, and reporting to help detect and remediate potential vulnerabilities early.
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Oracle Cloud Success Services
Oracle Cloud Success Protection Service and Oracle Cloud Success Assurance Service provide Oracle Fusion Applications and Oracle Cloud Infrastructure (OCI) customers with broad, high-touch support across their Oracle Cloud environments. These services help you operate Oracle Cloud solutions more efficiently and realize more value while supporting ongoing innovation.
How can Oracle Run and Operate Services help?
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Accelerate measurable AI value
Achieve business outcomes faster with industry-specific solutions—deployed and managed with security best practices to help deliver measurable impact.
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Advance multicloud adoption
Get hands-on guidance to operationalize and run Oracle Database workloads on Amazon Web Services (AWS), Microsoft Azure, and Google Cloud across supported cloud regions.
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Advance with Oracle AI Data Platform
Harness enterprise data and the latest AI advancements with an integrated platform that unifies Oracle Database 23ai, data lakehouse capabilities, and machine learning services to support robust, well-governed AI outcomes.
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Deploy Oracle Cloud where you need it
Use established services to help meet data sovereignty, performance, and compliance requirements by deploying and managing Oracle Cloud in your data center.
Get started with Oracle Customer Success Services.
Oracle Run and Operate Services solves challenges
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Talent shortages
Supplement your internal teams and fill in resource gaps where needed to get the heavy lifting done and quickly achieve your goals.
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New technology adoption
Architect sophisticated cloud-based systems and applications that can scale easily, add new capabilities frequently, and support long-term growth.
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Risk mitigation
Leverage proven incident management practices and prioritized SLAs to ensure product and system availability 24/7.
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Security threats
Combat ever-changing security challenges with effective controls, governance, and compliance measures.
Customer success stories
Learn why leading companies choose Oracle Customer Success Services to accelerate their success with Oracle Cloud.
