CSSE: Hospitality

The Hospitality Cloud Service Solution Expertise recognizes partners that have the ability to implement Oracle Hospitality products as well as the proficiency to sell within a specific regional market. Companies with multiple entities in the same regional market are allowed to pool their resources across that regional market to meet the required Qualifiers for this Expertise. All Qualifiers must be attained within the same regional market. Partners who have completed all the qualifiers and have published the Expertise will be listed in Oracle Partner Finder .

Additional Resources

Expertise Qualifiers

Implementation Specialist

2 Individuals Accredited in the following: Oracle Hospitality OPERA Cloud Implementation Specialist

 

Project Manager

OPERA Cloud Project Manager Training & Workshop   1 Individual Certified in any of the following: Prerequisite for Attending the OPERA Cloud Project Manager Workshop (choose 1) PMI Project Management Professional (PMP) Certified Scrum Master (CSM) Prince2 Certified Practitioner Oracle Cloud Project Management Practitioner Oracle Hospitality OPERA Cloud Baseline Overview Project Manager   Attend the following Live Training or Workshop Oracle Hospitality OPERA Cloud Project Manager Workshop: Successfully Participate, Complete all Requirements AND Pass the Assessment

 

Support Specialist

1 Individual Accredited as: Oracle Cloud Support Specialist Suggested Training: Support Portal for Hospitality and Food & Beverage

 

Customer Success

2 Successful Implementation Go-Lives Validated Through Customer Success SurveysOR 1 Partner-Published Customer Success Story

 

Sales Specialists

OPERA Cloud Sales Specialist Training & Workshop   2 Individuals Accredited in the following: Oracle Hospitality OPERA Cloud 2023 Baseline Overview Sales Specialist AND Attend the following Live Training or Workshop OPERA Cloud Sales Specialist Workshop: Successfully Participate, Complete All Requirements, AND Pass the Assessment

Prerequisite for attending the OPERA Cloud Sales Specialist WorkshopOracle Hospitality OPERA Cloud 2023 Advanced Overview Sales Specialist Oracle Hospitality OPERA Cloud 2023 Sales and Event Management Overview Sales Specialist Oracle Hospitality OPERA Cloud 2023 Selling Skills and Assets Sales Specialist

Optional Sales Specialist Training   Product: OPERA Cloud Distribution   Prerequisites for Attending the OPERA Cloud Distribution Sales Specialist Workshop Successfully Complete All Requirements for OPERA Cloud Sales Specialist Training & Workshop Attend the following Live Training or Workshop OPERA Cloud Distribution Sales Specialist Workshop: Successfully Participate, Complete All Requirements, AND Pass the Assessment (if applicable)

Product: OPERA Cloud Central   Prerequisites for Attending the OPERA Cloud Central Sales Specialist Workshop Successfully Complete All Requirements for OPERA Cloud Sales Specialist Training & Workshop
Attend the following Live Training or Workshop OPERA Cloud Central Sales Specialist Workshop: Successfully Participate, Complete All Requirements, AND Pass the Assessment (if applicable)

 

Solution Engineers

OPERA Cloud Solution Engineer Training & Lab   2 Individuals Accredited in the following: Oracle Hospitality OPERA Cloud Configuration: Getting Started AND Attend the following Live Training or Workshop OPERA Cloud Solution Engineer Training & Lab LVT: Successfully Participate, Complete All Requirements AND Pass the Assessment   Prerequisites for Attending the OPERA Cloud Solution Engineer Training & Lab Oracle Hospitality OPERA Cloud Identity Management (OCIM) Oracle Hospitality Shared Security Domain (SSD) for OPERA Cloud Oracle Hospitality OPERA Cloud Configuration: Property Setup Oracle Hospitality OPERA Cloud Configuration: Rooms & Inventory Oracle Hospitality OPERA Cloud Configuration: Financial Management Oracle Hospitality OPERA Cloud Configuration: Rate Management Oracle Hospitality OPERA Cloud Configuration: Reservations & Bookings Oracle Hospitality OPERA Cloud Configuration: Profiles & Client Relations OPERA Cloud Sales and Event Management Configuration Oracle Hospitality Oracle Payment Interface (OPI) for OPERA Cloud Oracle Payment Interface (OPI) Cloud Service Oracle Hospitality Getting Started with OPERA Cloud Oracle Hospitality OPERA Cloud Profiles and Reservations Oracle Hospitality OPERA Cloud Front Office and Cashiering Oracle Hospitality OPERA Cloud Skill Up! Oracle Hospitality OPERA Cloud Group Sales and Events Oracle Hospitality OPERA Cloud Housekeeping Oracle Hospitality OPERA Cloud Accounting/Finance Oracle Hospitality OPERA Cloud Reporting Oracle Hospitality OPERA Cloud Commission Handling OPERA Cloud Sales and Event Management OPERA Cloud Sales and Event Management Premium

Optional Solution Engineer Training   Product: OPERA Cloud Distribution Prerequisites for Attending the OPERA Cloud Distribution Solution Engineer Training: Successfully Complete All Requirements for OPERA Cloud Solution Engineer Training & Lab AND OPERA Cloud Distribution 2.0 Oracle Hospitality OPERA Cloud Distribution   Attend the following Live Training or Workshop OPERA Cloud Distribution Workshop: Successfully Participate, Complete All Requirements, AND Pass the Assessment (if applicable)

Product: OPERA Cloud Central   Prerequisites for Attending the OPERA Cloud Central Solution Engineer Training: Successfully Complete All Requirements for OPERA Cloud Solution Engineer Training & Lab ANDOPERA Cloud Central OPERA Cloud Loyalty   Attend the following Live Training or Workshop OPERA Cloud Central Solution Engineer Workshop: Successfully Participate, Complete All Requirements, AND Pass the Assessment (if applicable)

Product: OPERA Reporting and Analytics (R&A)   Prerequisites for Attending the OPERA Cloud Reporting and Analytics (R&A) Solution Engineer Training: Successfully Complete All Requirements for OPERA Cloud Solution Engineer Training & Lab AND Oracle Hospitality Reporting and Analytics Cloud Service (R&A) Spotlight Series Collection: Oracle Hospitality Reporting and Analytics (R&A)   Attend the following Live Training or Workshop OPERA Cloud Reporting and Analytics R&A Solution Engineer Training & Lab LVT: Successfully Participate, Complete All Requirements, AND Pass the Assessment

 

Partner Microsite

1 Partner-published Microsite identifying Oracle solutions & Customer Stories

 

Transaction Eligibility

Cloud Service Distribution Addendum OR Full Use Distribution Addendum

 

 

*Same Individuals can be both a Sales Specialist and Solutions Engineer.