Enterprise Session Border Controller
Protect critical, real-time communications for collaboration, unified communications (UC), and contact centers. Oracle Enterprise Session Border Controller (E-SBC) lets you interconnect SIP trunks, on-premises enterprise telephony, UCaaS, CCaaS, and any other SIP service with security, reliability, quality, and scalability and can be deployed in your own network, as well as in major public clouds.
Build trust with customers by delivering secure and reliable voice communications.
Enterprise Session Border Controller features
Secure critical, real-time communications
Streamline operations and accelerate innovation with best-of-breed, vendor-independent security and extensibility for collaboration, telephony, and any SIP service.
Protect IP-based systems and services
Use the E-SBC to protect IP communications from threats including distributed denial-of-service (DDoS) attacks, fraud, and privacy breaches that could result in lost revenue and productivity, compliance violations, and damage to your brand.
Ensure confidentiality and integrity
Protect communications confidentiality and integrity and ensure the availability of services, systems, and applications.
Streamline operations and accelerate innovation
Centralize control of communications for security and interoperability, whether for remote workers and agents, remote locations, or branch offices.
Simplify configuration
Simplify the configuration of any real-time communications networks and services.
Accelerate deployment
Dramatically accelerate deployment of UC networks and SIP trunking services with an extensive library of application notes.
Resolve protocol problems
Resolve a wide range of protocol problems using the E-SBC’s header manipulation capabilities to improve network agility and reliability, delay projects, and reduce costs.
Ensure business continuity
Impairments and failures can occur anywhere in a communications network and can be difficult to isolate and repair. Ensure business continuity with the features provided by the E-SBC.
Monitor and trace
Monitor and troubleshoot your networks with the E-SBC monitoring and tracing tool, which enables you to quickly visualize complex session information.
Maintain user experience
Continuously monitor the solution’s health and route sessions from active to standby units with no loss in session state or impact to user experience.
Optimize performance
Protect against failure anywhere in the network and optimize performance across multiple SIP trunk services by routing sessions based on observed QoS and balancing loads.
Learn more about Oracle Enterprise Cloud Native Session Border Controller.
Explore the features and benefits of Enterprise Cloud Native Session Border Controller (SBC)
Take advantage of greater flexibility, agility, and reusability
The microservices-based architecture simplifies individual network processes to enable greater flexibility, agility, and reusability. Additionally, the microservices architecture can accelerate the development of large, complex networks while improving lead time, deployment frequency, failure rate, and recovery.
Scale independently and adapt to fluctuations in traffic patterns
Oracle Enterprise Cloud Native SBC allows media, signaling, transcoding, and other common services to scale independently and adapt to fluctuations in traffic patterns.
Harness the power of autohealing
Using Kubernetes as a container orchestrator, you can harness the power of autohealing microservices, which allow instances to be automatically deleted and recreated whenever there’s evidence of an issue.
Accelerate software delivery and shorten release cycles
Oracle Enterprise Cloud Native SBC embraces DevOps principles and continuous integration/continuous delivery (CI/CD) practices, enabling rapid development, testing, and deployment cycles for new features and updates.
Invoke automated testing via REST
Oracle Enterprise Cloud Native SBC offers an automated test suite with prepackaged test cases. The automated test suite can be invoked via REST from CD pipeline tools for pre- and postoperations checks.
Experiment with new services
With independent lifecycle management, each microservice can be updated independently, minimizing the need for human intervention and reducing the amount of testing required. This increases opportunities for innovation by allowing you to experiment with new services.
Simplify correlation and troubleshooting with common services
Oracle Enterprise Cloud Native SBC is compatible with Prometheus and Alert Manager for metrics and alarms and Grafana for customized KPI visualizations; it also provides default files that can be easily loaded into these toolsets. Real-time logging is supported with standard protocols for flexible visibility using time series databases such as OpenSearch and Elasticsearch. The solution supports OpenTelemetry protocols for tracing using tools such as Jaeger and Grafana Tempo.
Build a custom environment without technology lock-in
Use of common services helps ensure all containers provide telemetry in the same framework, simplifying correlation and troubleshooting. These tools allow you to monitor multiple network functions across vendors and aggregate all the data to visualize an entire network in one place.
Leverage integrations with AI and machine learning tools
Oracle Enterprise Cloud Native SBC exposes its metrics and alarms in real time to an observability layer that can either be customized or fed into a data lake for integration with AI and machine learning tools.
Simplify data collection
Oracle Enterprise Cloud Native SBC simplifies data collection for troubleshooting with a data collection utility that’s designed to fetch data from across the various systems and package it for easier support.
Manage settings and validate configurations
For better security in distributed cloud environments, Oracle Enterprise Cloud Native SBC includes a console that provides centralized identity access management and control. Manage settings through a graphical user interface and validate configurations.
Why choose Oracle Enterprise Cloud Native SBC?
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Increased agility and innovation
Keep pace with customers’ rapidly evolving demands by leveraging a cloud native architecture that facilitates faster time to market for new features and services.
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Enhanced scalability and elasticity
Optimize resource use and meet peak traffic demands efficiently through a microservices architecture that allows individual services to scale on demand.
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Improved observability and troubleshooting
Simplify troubleshooting and issue resolution with open source tools for logging, metrics, and tracing that provide deep insights into network performance.
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Cost optimization
Take advantage of cloud native deployments to optimize costs by using shared infrastructure and leveraging automation to streamline operations.
Enable distributed workforces
Provide a centralized layer for security and interoperability between the enterprise, and major UCaaS platforms, PSTN callers, and remote workers, allowing you to retain visibility and control as communications move to the cloud. Navigate acquisitions, migrations, and shifts in IT strategy knowing investments in infrastructure and compliance will be preserved.
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Bring your own carrier (BYOC)
Securely interconnect your real-time communications infrastructure, cloud services, and the PSTN.
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Secure the Contact Center
Protect business-critical, real-time communications during emergencies, unanticipated call bursts, and targeted DoS/DDoS attacks.
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Integrate Zoom Phone
Enable PSTN connectivity for Zoom Phone with BYOC Premise Peering and Cloud peering.
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Easily integrate with Microsoft
Integrate with Microsoft Teams Direct Routing and Operator Connect.
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Enable a distributed workforce with Webex Calling
By leveraging Oracle’s SBC, enterprises can move to Webex Calling with the assurance that their existing enterprise voice investments, policies, and process will be preserved.
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Oracle enables seamless integrations with Google Voice
Benefit from the flexibility of Google Voice while ensuring investments in communications platforms remain intact.
Customer Success Story: Anyroute
Oracle’s E-SBCs, combined with Oracle Cloud Infrastructure, ensure that Anyroute’s customers can consistently deliver a superior user experience.
Find resources and more
Enterprise communications move to the cloud
This paper by Omdia and Oracle Communications explores the challenges companies face as they move their enterprise communications to the cloud.
Securing and controlling unified communications from the cloud
IDC and Oracle explore the unified communications market and how deployments of cloud-based services have enabled a formidable shift in the global workforce dynamic.
More information
Related enterprise session border controller products and solutions
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Enterprise Communications Broker
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Acme Packet Platforms
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Session Delivery Management Cloud
Achieve a unified view across network sessions, reducing operational costs and improving agility.
