DNV increases quoting volume 350% with Oracle Fusion Cloud Applications
Professional services firm reduced quote time by 92% and cut order activation time by 95% using a cloud-based quoting tool with structured pricing.
Norway | Professional Services
“To have structured pricing combined with customized quotes was the core aim of DNV. Oracle Sales CPQ made this happen with a cloud-based, globally accessible tool. In addition to the savings per quote, we improved efficiency, speed, and overall customer satisfaction.”
About DNV
DNV is a global assurance, risk management, and ship classification organization operating in over 100 countries.
Business problem: Legacy quoting slowed scale and consistency
DNV faced inefficiencies in legacy quoting processes. Manual work, inconsistent templates, a fragmented customer experience, and weak integration with downstream systems made quoting harder to run at scale.
Solution and results: Cloud CPQ tool with structured pricing
DNV adopted Oracle Sales Configure, Price, Quote (CPQ) as part of its customer experience suite. The company implemented a cloud-based, globally accessible quoting tool that supports structured pricing and customized proposals.
Quoting volume increased 350%. Quote processing time dropped by 92%, order activation time fell by 95%, and process compliance reached 100%. DNV also reported improvements in efficiency, responsiveness, and customer satisfaction while supporting standardized operations across its global footprint.