Generative AI Service FAQ


FAQ topics

General questions

How much will it cost to use the OCI Generative AI service?

Please refer to the Generative AI Service Pricing page for pricing options.

What are the SLAs for OCI Generative AI?

Please refer to the Oracle PaaS and IaaS Public Cloud Services Pillar Document (PDF) for SLA details.

Is my data used by model providers or Oracle in any way?

All data sent to the OCI Generative AI service is secure and private. No data is shared with Cohere or Meta. xAI Grok models are hosted on the xAI platform, with data processed on zero data retention endpoints to offer an extra layer of protection.

In which regions is OCI Generative AI available?

Please refer to the OCI Generative AI models documentation page for information on model availability per region.