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New Zealand

Oracle University Support
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Contact Oracle University


Connect with Oracle University for certification and training support.

Use the following information to get technical help

  • Customers with active support contracts should access the My Oracle Support portal to find answers to their technical questions in the Oracle Support knowledgebase, to participate in the My Oracle Support Community, or to submit and update service requests. Please refer to the Oracle Support Contacts Global Directory for information on renewing Premier Support, regional support sales contacts, and support policies.
  • Cloud subscription customers should go to the Oracle Cloud Portal to access Getting Started guides for their cloud products, contact their cloud customer success manager, ask operational questions, or join a discussion forum.
  • Customers with products from businesses acquired by Oracle should go to the Acquired Product Support Directory for their support needs.
  • Customers with Oracle University training and certification questions should use the Education support form for their support needs.

Technical support: +61 2 8817 7600 / +61 132 370 (Australia) | +64 9 977 2110 (New Zealand) | Global technical support
National Support Hotline Freephone in New Zealand: 0800478776

Additional customised services

More helpful links


Choose a cloud billing resource

Cloud Billing Basics (1:52)
  • Videos: Brief animations detailing Oracle’s invoicing process
  • FAQs: Frequently asked billing questions

Billing support: +1800 460 434 (Australia) / 0800 449 877 (New Zealand) | Global billing support

I need help signing in to Oracle Cloud

Learn how to sign in to your Oracle Account so you can access your cloud instance on the Cloud Console.

I need help signing in to my Oracle SSO Account

Learn how to sign in to your Oracle Account to access public/protected resources hosted by Oracle, including My Oracle Support, Oracle Education Learning Subscriptions, Oracle Store, and Oracle Communities, and to download software.

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Access Oracle Cloud

Oracle Cloud Infrastructure Always Free Services (0:38)
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Additional resources