Oracle Accessibility Conformance Report

The product was tested for:

• Images that convey information have meaningful alternative text.
• Controls have an associated name.
• CAPTCHAs are not used.

Exception:

• Non-text Content in the calendar component does not have a text alternative. The navigation icons that do not have a text alternative are:
  • “Previous day” / “Previous month”
  • “Next day” / “Next month”
  • “Today” / “Current date”  (DTVIEWER-19842)

The product was tested for:

• User interface component labels are associated with the fields they are labeling.
• Relationships between data are identifiable by assistive technology, or a description of the information and the relationship is provided.
• Information about headings, lists and tables is exposed to assistive technologies using accessibility services provided by the platform software.
• Groups of components are described with a description of the grouping.

The product was tested for:

• The sequence of elements presented by assistive technologies matches a logical reading sequence.

The product was tested for:

• Instructions provided do not refer to things solely based on their sensory characteristics such as shape, size, visual location, orientation, color, or sound.

This was tested for:

• Images of text are not used.

Technologies that do not provide attributes that support identifying the expected meaning for the form input data are not in scope for this success criterion.

The product was tested for:

• Information conveyed by color is available in alternative formats, such as shape, text, font weight.

The product was tested for:

• Large-scale text and images of large-scale text have a contrast ratio of at least 3:1.
• Other text and images of text have a contrast ratio of at least 4.5:1.

Exception:

• In the application there are areas where the text does not meet the contrast ratio requirements. (DTVIEWER-19826)

This product was tested for:

• Text can be resized up to 200% without loss of content or functionality.

Exception:

• Text cannot be resized up to 200% without loss of content or functionality. (DTVIEWER-19599)

The product was tested for:

• Images of text are not used.

The product was tested for:

• Text information reflows so that only one direction of scrolling is required while at 400% zoom.

The product was tested for:

• Non-text items have a contrast ratio of at least 3:1.

Exception:

• The dropdown labeled “Confirmed” fails to meet the contrast ratio. (DTVIEWER-19827)

There is no content implemented using markup languages that support editing the text style properties in this criteria.

The product was tested for

• Dismissable -The content can be dismissed without moving the pointer or keyboard focus.
• Hoverable - When pointer hover triggers additional content, the pointer can be moved over the additional content without the additional content disappearing.
• Persistent - The additional content remains visible until the hover or focus trigger is removed, the user dismisses it, or its information is no longer valid.

Exception

• When trying to move focus onto the tooltip itself, the tooltip disappears instead of remaining persistently visible. (DTVIEWER-19951)
• There is no mechanism (like pressing Esc) to dismiss the tooltip once it appears. (DTVIEWER-19951)

The product was tested for:

• Ability to perform functions from the keyboard only, and without requiring specific timings for individual keystrokes.
• Proper operation of unique keystrokes and access keys, including those listed in the product documentation.
• The ability to use the product with OS keyboard aids: StickyKeys and FilterKeys (feature names may be different on different platforms).

Exception:

• Close (X) button in the top-right corner and the File and Help menu items are not reachable via keyboard navigation. (DTVIEWER-19831)

The product was tested for:

• Movement of focus through each control only using the keyboard, with no "keyboard trap" that prevents focus from moving away from any control.

The product was tested for:

• There are no single character keyboard shortcuts.

The product was tested for:

• Time limits in the product can be extended with at least 20 seconds warning up to 10 times.

The product was tested for:

• Moving, blinking, scrolling or auto-updating content is part of an essential activity.

The product was tested for:

• No portion of the screen flickers or flashes more than three times per second (with a frequency between 2 Hz and 55 Hz), unless it falls below the general flash and red flash thresholds.

Oracle non-Web software products, including bundles and suites of software, do not behave as a set of software programs as the term is defined. Therefore this guideline is always automatically met.

The product was tested for:

• The name of the software application describes the topic or purpose.

The product was tested for:

• Logical movement through the focusable components using only the keyboard, in an order that follows a meaningful sequence.

The product was tested for:

• The text of links and their surrounding paragraph, list, or table cell is sufficient to describe their purpose.

Oracle non-Web software products, including bundles and suites of software, do not behave as a set of software programs as the term is defined. Therefore this guideline is always automatically met.

The product was tested for:

• Headers describe the topic or purpose of the content below them.
• Labels describe the purpose of the associated field.

The product was tested for:

• Visual indication of the location of the focus.

The product was tested for:

• The initial position of user interface components receiving keyboard focus are not hidden entirely by author-created content.

The product was tested for:

• There are no multipoint or path-based gesture actions.

The product was tested for:

• When an operation uses a single pointer, the down-event of the pointer is not used to execute any part of the function.
• When an operation uses a single pointer, completion of the function is on the up-event, and a mechanism is available to abort the function before completion or undo the function after completion.
• When an operation uses a single pointer, the up-event reverses any outcome of the preceding down-event.

Exception

• When selecting an option in a dropdown, there is no ability to abort or undo the function. (DTVIEWER-19777)

The product was tested for:

• User interface components that include text or images of text and have a label, have a name that contains the text that is presented visually.

The product was tested for:

• There are no functions that require motion of the device.

The product was tested for:

• There is no functionality that uses dragging movements.

This product has not yet been evaluated for this criterion.

The product was tested for:

• The application uses the software platform's "locale / language" setting.

The product was tested for:

• There are no passages of text that are different then the language of the application.

The product was tested for:

• When an element receives focus, it does not result in a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window.

The product was tested for:

• Changes in the value of user interface components does not result in a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window.

The product was tested for:

• Navigation elements have consistent order when repeated within software programs.

The product was tested for:

• Images and controls are used and identified consistently throughout the product.

The product was tested for: 

• Help mechanisms (or a link to different software containing help mechanisms) occur in the same order relative to other software content.

The product was tested for:

• When input errors are detected, they are described to the user in text, including identifying the item where the error occurred.

Exception:

• When users enter invalid formats (e.g., numbers in the name field or letters in the DOB field), the system does not identify the field or describe the error. Instead, it shows a generic “No result found” message. (DTVIEWER-19835)

The product was tested for:

• Labels or instructions are provided when the product requires user input.

The product was tested for:

• Where suggestions for fixing an input error are known, they are provided to the user.

Exception

• Instead of identifying input errors when searching and providing a suggestion (for example, “Please enter the date in MM/DD/YY format”), the application delivers a message “no result found”. (DTVIEWER-19730)

This product was tested for:

• Data is checked for input errors with an opportunity for the user to correct them.

The product was tested for:

• There are no occurrences of information that the user needs to enter which has been previously entered.

The product was tested for:

• A mechanism is available to assist the user with any authentication step that utilizes a cognitive functional test.
• The product supports password entry by password managers.
• The product supports copy and paste while authenticating.
• The cognitive functional test required for authentication is based upon recognizing objects.

The product was tested for:

• Controls have a programmatically associated name.
• Additional state information is programmatically exposed for controls, such as whether a field is ‘required’.

Exceptions:

• Labels appear over the back arrow, forward arrow and diamond icons used for date navigation, but changes to these items are not programmatically discernable. (DTVIEWER-19836)

The product was tested for:

• Status messages have role or properties set so information is conveyed to assistive technology without the component receiving focus.

Exception:

• When triggering feedback messages such as “Invalid credentials” during login or “No record found” during search, the messages are displayed visually but are not programmatically discernable. (DTVIEWER-19840)

The product was tested for:

• Does not disrupt platform accessibility features such as sticky keys, high contrast and large fonts.

The product was tested for:

• Responds to platform settings for color, contrast, font type, font size, and focus cursor.

Exception:

• Some UI components do not fully adapt:
  • Input fields accept values but do not visually display typed text at larger font sizes.
  • Buttons (e.g., OK) are cropped.
  • Arrow icons and navigation indicators are unreadable in high contrast mode.  (DTVIEWER-19841)

There are no accessibility or compatibility features to document.

Product documentation is in electronic format.

Oracle Health Products are supported by several operations teams who can provide accessibility support solutions to customers.

Oracle customers have access to electronic support through eService or by calling Oracle Health Support at 1.866.221.8877. Hearing-impaired customers in the U.S. who wish to speak to an Oracle Health Support representative may use a telecommunications relay service (TRS). Information about the TRS is available at http://www.fcc.gov/cgb/consumerfacts/trs.html, and a list of telephone numbers is available at https://www.fcc.gov/general/telecommunications-relay-services-directory. International hearing-impaired customers should use the TRS at +1.605.224.1837. Oracle Health Support will respond to technical issues according to the standard service request process.